Privacy Policy

DOUBLE DRAGON ALOHA GARMENT CO. LTD handles technology-related interactions, which may involve customer, operational, usage, and project-related data. This Privacy Policy explains how personal information and related data are collected, used, stored, disclosed, and protected.

1. Information We Collect

We may collect:

  • Names and contact details.

  • Company or institution information.

  • Project requirements and technical specifications.

  • Account credentials or access-related data are needed for service delivery.

  • Billing and payment information.

  • Support communications.

  • System logs, device identifiers, IP addresses, and browser information.

  • Usage analytics and performance data.

  • Cookies and similar technologies.

  • Hardware delivery and installation information.

2. How We Use Information

We may use information to:

  • Create and manage customer accounts.

  • Deliver AI, software, hardware, cloud, and consulting services.

  • Configure, deploy, test, maintain, and support solutions.

  • Process transactions and manage billing.

  • Communicate with customers regarding support, implementation, renewals, and incidents.

  • Improve performance, security, functionality, and service quality.

  • Monitor and prevent abuse, fraud, security breaches, and misuse.

  • Comply with legal, contractual, regulatory, audit, and recordkeeping obligations.

3. Legal Grounds

Where applicable law requires a lawful basis, DOUBLE DRAGON ALOHA GARMENT CO. LTD may process data based on contract performance, legitimate business interests, compliance with law, protection against fraud or misuse, and consent where consent is specifically required.

4. Technical and Usage Data

Because DOUBLE DRAGON ALOHA GARMENT CO. LTD may operate digital systems, AI tools, software services, cloud platforms, and related technology offerings, the company may collect technical diagnostics, service logs, device and browser data, usage metrics, and error information necessary to operate, secure, support, and improve its services.

5. Sharing of Data

We do not sell personal data. We may share information where necessary with:

  • Cloud hosting and infrastructure providers.

  • Software vendors and integration partners.

  • Payment processors.

  • Hardware suppliers and logistics providers.

  • Cybersecurity, maintenance, and support vendors.

  • Professional advisers.

  • Auditors, regulators, law enforcement, and competent authorities were required by law.

6. Data Retention

Information is retained only as long as reasonably necessary for service delivery, technical support, audit, legal compliance, security, dispute handling, and legitimate business records.

7. Security

DOUBLE DRAGON ALOHA GARMENT CO. LTD takes reasonable technical, administrative, and organizational measures to secure personal information and related data. However, no online or technical environment can be guaranteed to be completely secure.

8. International Data Processing

Where cloud systems, vendors, or technology partners operate internationally, data may be processed outside the user’s country. Reasonable safeguards will be used where appropriate and applicable.

9. User Rights

Subject to applicable law, users may have rights to request access, correction, deletion, restriction, objection, or withdrawal of consent where consent applies. Requests may be made through the contact details on the website.

10. Confidentiality of Customer Systems

Where customers provide access to systems, applications, cloud accounts, codebases, test environments, or hardware environments for project execution, DOUBLE DRAGON ALOHA GARMENT CO. LTD will use such access only for legitimate service delivery, support, troubleshooting, maintenance, and other authorized business purposes.

11. Third Party Services

The website or services may integrate with third-party applications, payment channels, cloud vendors, or software tools. DOUBLE DRAGON ALOHA GARMENT CO. LTD is not responsible for the privacy policies or independent practices of third-party platforms not under its control.

12. Policy Updates

This Privacy Policy may be revised from time to time. The revised version becomes effective once posted on the website with the updated effective date.